Customer Success Manager
Employer: Telus · Posted 1 month ago
Open
Canada only
Remote
Contract
Customer Support & Success
About this role
Own a queue of customer conversations end to end — diagnosing issues, writing clear replies, and escalating the ones that need engineering. You will be the first person customers talk to, so tone and accuracy matter as much as speed. This role is fully remote. Applicants must already be authorised to work in Canada.
Benefits
What this role comes with.
Wellness stipend
401(k) with matching
Equity / stock options
Performance bonus
Referral bonus
Skills for this role
Zendesk
Intercom
Written Communication
Troubleshooting
Apply directly below — a Remotie recruiter reviews and presents your application to Telus's hiring team once your profile is verified.