Technical Support Advisor
Employer: Manulife · Posted 1 month ago
Open
Canada only
On-site
Vancouver, BC, Canada
Full Time
Customer Support & Success
About this role
Own a queue of customer conversations end to end — diagnosing issues, writing clear replies, and escalating the ones that need engineering. You will be the first person customers talk to, so tone and accuracy matter as much as speed. This role is based on site in Vancouver. Applicants must already be authorised to work in Canada.
Benefits
What this role comes with.
Performance bonus
Referral bonus
Paid overtime
Weekly pay
Paid time off
Skills for this role
Zendesk
Intercom
Written Communication
Troubleshooting
Apply directly below — a Remotie recruiter reviews and presents your application to Manulife's hiring team once your profile is verified.