Technical Support Advisor
Employer: Wealthsimple · Posted 4 weeks ago
Open
Canada only
On-site
Edmonton, AB, Canada
Full Time
Customer Support & Success
About this role
Own a queue of customer conversations end to end — diagnosing issues, writing clear replies, and escalating the ones that need engineering. You will be the first person customers talk to, so tone and accuracy matter as much as speed. This role is based on site in Edmonton. Applicants must already be authorised to work in Canada.
Benefits
What this role comes with.
Vision insurance
Life insurance
Mental health support
Wellness stipend
401(k) with matching
Skills for this role
Zendesk
Intercom
Written Communication
Troubleshooting
Apply directly below — a Remotie recruiter reviews and presents your application to Wealthsimple's hiring team once your profile is verified.