Customer Experience Associate
Employer: Duolingo · Posted 1 month ago
Open
USA only
On-site
Tampa, FL, USA
Part Time
Customer Support & Success
About this role
Own a queue of customer conversations end to end — diagnosing issues, writing clear replies, and escalating the ones that need engineering. You will be the first person customers talk to, so tone and accuracy matter as much as speed. This role is based on site in Tampa. Applicants must already be authorised to work in the United States.
Benefits
What this role comes with.
Vision insurance
Life insurance
Mental health support
Wellness stipend
401(k) with matching
Skills for this role
Zendesk
Intercom
Written Communication
Troubleshooting
Apply directly below — a Remotie recruiter reviews and presents your application to Duolingo's hiring team once your profile is verified.